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Because these products are made to order, we generally don’t accept returns or exchanges for incorrect size, color or a change of mind.
If your order arrives damaged, defective, misprinted, or the package is lost in transit, please contact us within 15 days of the delivery date or within 15 days of the estimated delivery date for packages that never arrived. Please include a clear photo of the affected product or packaging when reporting a quality issue.
We will send this off to the printer. If the issue is confirmed, we maybe able to offer a replacement or refund. You won’t need to return the affected item unless specifically asked to do so.
We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout, or for packages that go unclaimed. Reshipping costs may apply in these situations.